ANGi disconnects during the ride
Many things can cause your ANGi to lose communications with the Ride app, including interference from outside of the system. Even if a connection is disrupted, the sensor will reconnect itself and resume monitoring if possible, but we do present these warnings for your awareness.
If you see repeated warnings, please try the following:
- Make sure the battery door of your ANGi device is securely closed: start by aligning the two hashmarks, push the door down flush with the base, and turn the door clockwise so that its hashmark is centered on the main housing.
- Try rebooting your phone.
- Make sure your ANGi has a working battery. When you shake your device, the LED should flash green at 1 second intervals for 30 seconds. If needed, replace the battery with an Energizer CR2032 battery.
- Check that your phone’s operating system is up to date and that you have the latest version of the Specialized Ride app.
- (Android only) Check the battery optimization settings on your phone. In an effort to make phone batteries last longer, some Android device have “battery saving” features that will kill apps when they are in the background. This could explain why your ANGi gets disconnected from your phone. To change battery optimization settings go to Settings on your phone.
- If you continue to experience ANGi disconnects or other undesired ANGi behavior, replace the battery with an Energizer CR2032.
ANGi battery died too fast
Please replace with an Energizer CR2032 battery
- Driving and flying across long distances drains battery level. If you are traveling, we recommend removing your ANGi battery.
- Operating temperature range is -20C to 50C/-4F to 122F. Colder temps may cause the battery to drain faster, but should not affect the electronics.
- Connect ANGi every time you ride. This may sound counterintuitive, but riding without connecting ANGi will drain your battery. This is because when ANGi detects movement, it tries to wake up continuously, but if it never successfully connects causing rapid battery draw down. If you don't plan on recording your ride, but still want ANGi to be on, use Safety-only mode.
My sensor doesn't flash green
- If it's your first time using the ANGi unit, open the battery door and make sure you've removed the battery insulator sticker.
- Verify that the battery is installed with the writing facing towards you.
- Ensure that the battery door is properly closed: start by aligning the two hashmarks, push the door down flush with the base, and turn the door clockwise so that its hashmark is centered on the main housing.
ANGi doesn't connect to my phone
- Make sure your phone's Bluetooth is on. You can check this by going to your phone's settings.
- Make sure your ANGi has a working battery. When you shake your device, the LED should flash green at 1 second intervals for 30 seconds.
- Make sure your battery level is at least 30%. Low battery could cause connectivity issues. When battery is low, the LED on ANGi will flash red. If needed, replace the battery with an Energizer CR2032.