Cleaning and washing

Regularly cleaning your bike ensures greater longevity, less wear, and the best performance. 

Tips for cleaning an e-bike:

  • Never use a high-pressure cleaner. Use a wet cloth or a low-pressure garden hose for removing dirt.
  • Always turn off the bike before cleaning.
  • Disconnect the charger, and ensure the charge port is closed. 
  • If the bike has a Range Extender battery connected, disconnect it from the charge port and remove before cleaning. Clean the Range Extender separately with a wet cloth, and remove dirt from connectors with a soft brush or low-pressure air.
  • Inspect the charge port for dirt accumulation. To clean inside, use a soft brush or low-pressure air.
  • Before connecting the charger or Range Extender battery, make sure all contacts and ports are dry and clean.
  • If your bike has a removable battery, leave the battery in the frame and leave the wiring harness plugged into the charging socket when washing/cleaning.
    • If you are cleaning the bike without the battery installed, cover the wiring harness with a plastic bag to protect it from water and dirt.
    • Before reinstalling the battery, ensure the battery and internal down tube surfaces are thoroughly clean and dry. Use a soft brush or cloth to clean the inside of the downtube and the battery housing.
  • Regularly clean the Speed Sensor magnet on the rear wheel with a cloth.
  • Clean the chain and drivetrain parts thoroughly. Lube the chain with a high-quality lube.

Hardware Maintenance

  • Perform regular bike service either on your own or at your Authorized Specialized Retailer.
  • Fork, shock, and dropper post should be serviced according to manufacturer recommendations, typically every 50 hours or 6 months.
  • Be aware of faster wear and tear for some parts like drivetrain, tires, and brake pads

Software Maintenance

  • To check if your Turbo bike is running the latest software, turn on the bike and then open the Mission Control app. Go to Diagnose>Device Updates to see if your Battery, Motor, and Display firmware are up to date.
  • Authorized Specialized Retailers can assist with software updates.