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Specialized has a single sign-on for all digital properties including Ride, Power Cranks, Retül, and Specialized.com. If you have an account for one of these other systems, you can log-in to the Mission Control App with the same credentials. Forgot your password? You can reset it from the app or on specialized.com by clicking “forgot my password.”

Password format

Your password requires at least 8 characters and must have at least one capital letter, one lower case letter, and one number.

If you have forgotten your password, you can click on the Forgot Password button to receive password reset instructions.

I'm an existing Mission Control user and I cannot log-in. 

Use the "Forgot your password" link within the app to reset your password. You will be emailed a link to reset your password. Your password requires at least 8 characters and must have at least one capital letter, one lower case letter, and one number. If you don't receive an email with a link to reset your password, please check your email junk or spam folder, and double-check the spelling of your email address.  

Edit account information

You can change your account information by either going to Settings or Rider Portal ( https://ride.specialized.com/en/account/profile). 

Edit unit preferences

To change your unit preference (metric or imperial) on the Mission Control App, go to Settings → Unit System.