Orders can be cancelled at any time prior to clicking on the "Submit Order" button. Once you have submitted your order, our warehouse staff may have an order processed, packed and on the truck within 20 minutes of receiving your payment. If you have placed an order that needs to be cancelled, please contact Rider Care. We will do what we can to stop the order. If your order has shipped faster than the cancellation request, you are welcome to take advantage of our return policy within 15 days of receiving the order.