BOA dials and laces are supported by a lifetime warranty.

Warranty requests may be filed directly with BOA or through Specialized Rider Care.

This chart will help identify which BOA system your shoes use:


BOA warranty claims may be processed through the BOA website:


The Dial

The dial is where the user interfaces with the system to fine-tune the fit.

The Lace

Crucial to the Boa Fit System, the lace carries the tension to close the product on which it’s integrated.


Sewn-in parts

Sewn-in or heat-welded guides and housings that direct the lace through the system.

Other wear and tear to the rest of product

Damage that's occurred to any other part of the product, such as the sole, uppers, tread, etc.

Older BOA applications: