How do I change from imperial (miles) to metric (km) units or vice versa?

Select the More tab, then toggle the Units button under Account.


Does power-saving functionality (battery optimization) affect the app?

If Battery Optimization is enabled, you may experience the following behavior:

  • Poor GPS accuracy for a ride recording
  • The app closes unexpectedly during your ride, prematurely halting your ride recording

To disable battery optimization settings on your device, please visit the Don't Kill My App site at https://dontkillmyapp.com for more troubleshooting assistance.


Can I increase the speed of my bike through the app?

We do not support this functionality in the Specialized app. Specialized provides bikes with the legal speed limits for the particular country you are in. If you move to a different country with different speed regulations, your local Specialized retailer will be able to adjust this.


An undo / redo pop-up is displayed during rides on iOS

To turn off the Shake to Undo feature and disable the undo alert box from appearing when the iOS device is shaken:

  • Go to Settings in your phone
  • Select General → Accessibility → Touch
  • On the Touch settings page, scroll down to find Shake to Undo
  • Toggle the Shake to Undo switch to the OFF position to disable the feature in iOS

This process may be different for the different iOS devices.