Battery Health & Warranty

Specialized guarantees that the battery holds at least 75% capacity after 300 charge cycles, or alternatively, after two years from date of purchase. It is not uncommon for battery health to drop a few percent within 20 cycles, but to hold that for a year or more. See your Turbo manual for more battery details.

Notes & Tips

  • Familiarize yourself with the battery chapter in the manual and the symbols on the battery itself
  • Be aware that batteries age over time and through usage, resulting in reduced range
  • Always power off the bike before charging, connecting, or disconnecting the battery 
  • Batteries have undercharge and overcharge protection, so that they can be charged/discharged as needed
  • Avoid exposing your batteries to extreme temperatures (e.g., do not let them/the bike sit in direct sunlight for long periods of time or inside a vehicle that heats up)
  • In the cold season, keep your Turbo batteries at room temperature before riding in cold conditions - if the battery is not removable, keep your bike inside until you ride
  • When not using batteries for a long period, leave them at a charge level of about 60%. Store them/the bike in a dry place at moderate temperatures. Recharge to 60% every three months

What's a "charge cycle?"

The Battery Management System counts the number of full charge cycles. If your battery capacity is 500Wh, then one charge cycle is when 500 Wh have been charged into the battery. If only 250 Wh are charged into a 500 Wh battery, 1/2 charge cycle is counted. Battery aging over an estimated lifetime is taken into account for counting the cycles.

You can view your current charge cycles and battery health in the Mission Control app under Settings/Battery.

Battery Type Overview

Found on: Turbo Levo/Kenevo Gen1

Part#: 98917-5622 (500 wh w/Rockguard)

Labeled as: SBC - B06; SBC - B07; SBC - B08

 Specifications

Capacity & Charge times (full charge w/ std. 4A charger)

400 wh: 3:00 h

420 wh: 3:15 h

460 wh: 3:30 h

504 wh: 3:50 h


Nominal Voltage: 36V

Protection Rating: IP 67

Weight w/o hardware: 2.9 kg

Replacement Parts: Battery pin (S166800005); Rock guard kit (S169900019)

Washing Advice: No high pressure washing in general. Remove battery before washing and cover disconnected battery plug with bag to keep dry. Before re-connecting battery, ensure connectors are dry and clean.

Found on: Turbo Levo/Kenevo Gen2

Part#: 98919-5611 (500 wh, w/Rockguard); 98919-5612 (700 wh, w/Rockguard)

Labeled as: SBC - B12 (500 wh); SBC - B13 (700 wh)

 Specifications

Capacity & Charge times (full charge w/ std. 4A charger)

500 wh: 3:50 h

700 wh: 5:00 h


Nominal Voltage: 36V

Protection Rating: IP 67

Weight w/o hardware: 500 wh: 2.9 kg; 700 wh: 3.6 kg (hardware weighs around 250 g)

Replacement Parts: Rock guard kit (S166800005); Expanderkit (S194200006)

Washing Advice: No high pressure washing in general. Leave battery installed and battery connector attached.


Found on: Turbo Levo Gen3

Part#: 98921-5614 (700 wh, w/Rockguard); 98921-5611 (500 wh, w/Rockguard)

Labeled as: SBC - B22 (700 wh); SBC - B21 (500 wh) – same batteries as used for Levo/Kenevo Gen2, but different hardware

 Specifications

Capacity & Charge times (full charge w/ std. 4A charger)

500 wh: 3:50 h

700 wh: 5:00 h


Nominal Voltage: 36V

Protection Rating: IP 67

Weight w/o hardware: 500 wh: 2.9 kg; 700 wh: 3.6 kg (hardware weighs around 260 g)

Replacement Parts: Rock guard kit (S214200033); Expander kit (S224200009); Battery connector door kit (S216800026)

Washing Advice: No high pressure washing in general. Leave battery installed and battery connector attached.



Found on: Turbo Vado/Como Gen1

Part#: 98917-5633 (ships without cover)

Labeled as: SBC - B10; SBC - B11; SBC - B17

 Specifications

Capacity & Charge times (full charge w/ std. 4A charger)

400 wh: 3:00 h

460 wh: 3:30 h

500 wh: 3:50 h

600 wh: 4:35 h


Nominal Voltage: 36V

Protection Rating: IP 66

Washing Advice: No high pressure washing in general. Leave battery installed.

Found on: Turbo Vado/Como Gen2; Turbo Tero

Part#: S216800031 

Labeled as: SBC - B19; SBC - B20

 Specifications

Capacity & Charge times (full charge w/ std. 4A charger)

530 wh: 4:00 h

710 wh: 5:00 h


Nominal Voltage: 36V

Protection Rating: IPX 6

Weight w/o hardware: 530 wh: 3.1 kg; 710 wh: 3.9 kg

Washing Advice: No high pressure washing in general. Leave battery installed, and ensure charge port cover is closed.