2019-2021 Turbo Levo Service & Maintenance

Cleaning & Washing

• Before cleaning, turn off the power and remove the charger from the battery and wall socket.
• Never use a high-pressure cleaner
• If cleaning with water, use bucket and sponge or a low-pressure garden hose
• Be especially sensitive to areas like suspension, bearings, motor area and connectors
• Leave the battery in the frame and leave the wiring harness plugged into the charging socket when washing/cleaning
• Should it be necessary to remove the battery before cleaning, cover the wiring harness with a plastic bag to protect it from water and dirt
  • Before reinstalling the battery, ensure the battery and internal down tube surfaces are thoroughly clean and dry. Use a soft brush or cloth to clean the inside of the downtube and the battery housing.

Chain & Drivetrain Maintenance

• Regular chain and drivetrain maintenance is required for smooth gear changes, best efficiency and reduced wear and tear
• The drivetrain should be cleaned and lubricated before every ride (excessive use of degreasers is not recommended)
• Only use high-quality chain oil suitable for your riding conditions.
• Excess chain oil should be wiped off with lint-free rag (e.g. t-shirt fabric)

Servicing

• Perform regular bike service
• Fork, shock and dropper post should be serviced according to manufacturer recommendations, typically every 50 hours or 6 months.
• Be aware of faster wear and tear for some parts like drivetrain, tires and brake pads
• Make sure the firmware is up-to-date at all times

Transporting your Levo

By Car

• Only use car racks suitable for e-bikes and follow the rack manufacturer's manual
• Remove battery from frame and transport it inside car
• Cover battery plug with plastic bag and fix cable to bike
• Do not drive at high speeds, especially when wet
• Do not place bike parts near the exhaust, especially rims/wheels - the heat from the exhaust can damage parts

By Airplane

• Batteries with a capacity greater than 100Wh cannot be transported by air.
• If you want to take your Levo with you on holiday:
  • Avoid flying
  • Transport the battery by ground freight
    • Ensure that the battery is packaged and shipped following local regulations.
  • Inquire about a loaner battery from a retailer at your destination

Battery-Motor Connector

• When transporting the bike without the battery installed, cover battery plug with a plastic bag and fix the cable to the bike.

Original Parts

The majority of replacement parts must be ordered through and installed by an Authorized Specialized Retailer. We are constantly reviewing the parts that can be safely installed by riders, and making some available for purchase directly on Specialized.com. The below list of parts is a reference for what retailers can order from Specialized. It may not include every part, and some parts are reserved specifically for warranty cases. We recommend always consulting a retailer when replacement parts are needed. 

Spokes