How do I register my bike?

Click the link for the registration form. You will need to login to your Specialized.com account or create one to register your bike with us. Follow the directions as prompted. You will need the bike's serial number, which is located on a sticker on the underside of your top tube and/or downtube as well as on the underside of your bike, underneath the bottom bracket. Specialized serial numbers typically start with the prefix “WSBC,” “WUD,” “STT,” or “STE.” 

Why should I register my bike?

  1. We can provide you with better service if you register your bike. It is easier for us to provide you with important updates about your bike.
  2. Registering your bike within 90 days of purchase unlocks our lifetime warranty. See our Warranty page for more information.
  3. If your bike is stolen, registration may help you with recovery or insurance claims. 


Turbo System Lock 

Bikes equipped with the MasterMind TCD or MasterMind TCU include a Turbo System Lock that electronically locks the motor support for the bike. There is also the option to have an alarm (bikes with wired bike lights will also flash the lights) if the bike is moved while locked. You can unlock your bike either with the Specialized app or by entering your PIN on the MasterMind TCD or TCU using your remote.

Note: If your display firmware is out-of-date, you will not be able to enable the Turbo System Lock feature.

Set Up the Turbo System Lock

  1. Register your bike at Specialized.com or in the Specialized app and provide your proof of purchase (e.g., a receipt)

  2. Connect your bike with the Specialized app (see How to Get Started for help)

  3. Customize your lock PIN in the Specialized app

    1. Under Security, select Edit PIN

    2. Enter your chosen 4 digit PIN in the pop up window and tap Save

    3. You can view your new PIN on the Specialized app by tapping Show PIN. You can also find your PIN on specialized.com: log in and go to "Registered Bikes" then click "View Turbo System Lock PIN" next to the relevant bike.

  4. Choose whether you would like to enable or disable the Alarm Sound. If Alarm Sound is toggled on, then the alarm will sound if the bike is moved while locked.

Lock Your Bike

  1. Turn the bike on and connect to the Specialized app, then tap the System Lock symbol in the app

  2. Your bike will then show the locked screen and automatically turn off

Note: Please use a physical lock in addition to Turbo System Lock to prevent theft.

Unlock Your Bike

→ USING THE SPECIALIZED APP

  1. Power on your bike

  2. Connect your bike to the Specialized app

  3. Tap the System Lock symbol in the app 

→ USING YOUR PIN 

  1. Power on your bike

  2. Press the + or - button on your handlebar remote so the PIN entry screen appears on the MasterMind display

  3. Press the + or - buttons until each digit matches your PIN, then press F1 to move onto the next digit entry

  4. Press F2 to move back to the previous digit

  5. Once you have entered the correct 4 digits, press F1 to submit the PIN and unlock the bike

→ USING YOUR PIN - VIA A ROAD REMOTE

  1. Power on your bike

  2. Press the + or - button on your handlebar remote so the PIN entry screen appears on the MasterMind display

  3. Short press the + or - buttons until each digit matches your PIN, then long press the + button to move onto the next digit entry

  4. Long press the - button to move back to the previous digit

  5. Once you have entered the correct 4 digits, long press + to submit the PIN and unlock the bike

Auto Lock and Unlock

Within the app, you can choose to auto lock and unlock your bike when you turn the bike on and off. 

HOW TO USE AUTO LOCK

Toggle on Auto Lock Enabled. After you enable Auto Lock, your bike will automatically enable system lock when you turn off your bike. You do not need to have your phone with you. You can confirm that your bike is locked with the locked screen on your bike’s display before it turns off.


HOW TO USE AUTO UNLOCK

Toggle on Auto Unlock Enabled. After you enable Auto Unlock, your bike will automatically disable system lock if you turn on your locked bike and your phone is connected to your bike. Auto Unlock works whether the rider has auto lock enabled or manually locks their bike. You can also unlock your bike with your PIN (see above) if you do not have your phone with you.