What's My Order Status?
Below are our expected shipping times. Shipping time varies based on order type:
Equipment and Apparel orders
You can expect your order to ship about 1-2 business days after you place your order. You will receive a shipping confirmation with tracking information when we ship your order.
Pick Up In Store Bike orders
You can expect your order to ship to the store about 1-2 business days after you place your order. You will receive a shipping confirmation when we ship your order. Please coordinate with the store to arrange for pick-up when your bike is ready.
Ship to Home Bike orders
You can expect your order to ship about 2-3 business days after you place your order. You will receive a shipping confirmation with tracking information when we ship your order.
If you do not receive a shipping confirmation within the timelines above, please contact Rider Care.